A7 Ultra Middle Button Malfunction or Automatic Triggering

Short Description:
Use this guide if the A7 Ultra middle button stops working, triggers automatically, or becomes disabled after a firmware update.

Why is my A7 Ultra middle button not working or triggering automatically?

This issue is usually caused by a malfunction in the middle button switch. It is a hardware issue that may require repair or replacement.

If the issue appeared after a firmware update, it may be because the new firmware detected a middle button malfunction and automatically disabled the button to prevent abnormal triggering.

What should I do?

Please contact MCHOSE Support and provide the following information:

• Order number
• Product model
• A clear description of the issue
• A video showing the middle button malfunction or automatic triggering
• Whether the issue started after a firmware update

Our support team will review the case and provide the next steps based on the product condition and warranty status.

Support Email: support@mchose.store