Use this article for V9 Turbo / V9 Turbo+ firmware updates, PS5 volume issues, English voice updates, or headset receiver update problems.
Content:
Some headset issues can be fixed by updating firmware, including:
- V9 Turbo volume adjustment issue on PS5
- V9 Turbo / V9 Turbo+ English voice update
- Headset or receiver firmware compatibility issues
Firmware upgrade page:https://cdn.mchose.com.cn/OTA/PC/prod/index.html#/?foreign=1
General update steps:
- Open the firmware upgrade page.
- Select the correct headset model, such as V9 Turbo or V9 Turbo+.
- Connect the headset in 2.4G mode.
- Plug the receiver directly into the computer’s USB port.
- Update the headset firmware and receiver firmware in the correct order.
Important notes:
- The headset must be in 2.4G connection mode.
- The receiver must be plugged directly into the computer’s USB port.
- Plugging the receiver into the dock may prevent the upgrade from working properly.
Voice prompt note:
The voice prompt when muting or unmuting the microphone is currently designed to confirm microphone status and cannot be turned off.
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V9 Pro headphone keeps disconnecting
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