Getting Started with MCHOSE M HUB – MCHOSE Official

What is M HUB

MCHOSE M HUB is an all-in-one device management software developed by MCHOSE. It allows users to configure keyboards, mice, and audio devices through a unified platform.

With M HUB, you can manage:

Key remapping
DPI and performance settings
RGB lighting effects
Macros
Polling rate settings
Onboard profiles and device memory

M HUB is available in two versions:

M HUB Web Version (No Installation Required)
M HUB Desktop Version (Download Required)

Supported Platforms

Windows 10 and above (Client version)
macOS / Windows (Web version via Chrome, Edge, Opera)

Important:

Web and client support the same device ecosystem
Do not run both at the same time to avoid conflicts
Audio devices only work on client version

Supported Devices

Mice

K7 Ultra, A7 Series, M7 Series, L7 Series, G7 Series, G3 Series, A5 Series, AX5 Series

Hall Effect Keyboards

Ace 60 / 68 Series, Ace 68 Air, Ace 68 Turbo, Ace 68 GT, Jet 75 Series, ZERO 75X, Mix 87 Series

Mechanical Keyboards

UT98, K99 Series, G98 Series, G87 Series, X75 Series, GX87S, KX75, K87, K87S, Z75S, G75 Series

Audio Devices (Client only)

S9 Pro, G9 Pro, V9 Series, G20 Series, K20, X9 Series

Note:
Zero 75 / Zero 75S are not supported in M HUB.

How to Download M HUB

You can download M HUB directly from the official MCHOSE website:

Web version works without installation, while the client offers full device support including audio devices.

Installation Guide (Client Version)

Download the ZIP file from the official site
Extract the ZIP file
Run the EXE installer
Follow on-screen instructions to complete installation

After installation, launch M HUB and connect your device.

Device Connection Guide

To ensure proper detection:

Use the original USB-C cable
Connect directly to the PC USB port
Avoid USB hubs or extension cables

If device is not detected:

Replug the cable
Switch USB ports (prefer rear motherboard ports)
Restart M HUB software
Disconnect other conflicting devices

Firmware Update Guide

Firmware updates improve:

Performance stability
Feature compatibility
Bug fixes

Update tips:

Always use latest firmware for full M HUB support
Do not disconnect device during update
If update fails, retry after reboot or switch USB port

Profile Settings Guide

M HUB supports multiple onboard and software profiles.

You can configure:

DPI stages
Key mapping
RGB effects
Macros
Performance settings

Key features:

Settings can be saved directly to device memory
Switch between profiles instantly
Onboard profiles work without software running

RGB Settings Guide

M HUB provides advanced lighting control:

Features include:

Static and dynamic RGB effects
Global sync mode (all devices unified color)
Individual device customization
Music reactive lighting (sync mode)

Important:

Web version does not support full RGB sync features
Audio devices can sync only one active output device at a time

Key Remapping Guide

You can customize any key or button:

Supported:

Keyboard remapping
Mouse button remapping
Layer-based key switching

Platform differences:

Some Mac layouts require switching device mode
Windows layout supports full mapping

Macro Setup Guide

Macros allow automated key sequences:

You can:

Create custom macros
Edit or delete existing macros
Assign macros to any key or mouse button

Use cases:

Gaming combos
Productivity shortcuts
Repetitive task automation

Polling Rate Settings Guide

Polling rate controls input responsiveness:

Common options:

125Hz
500Hz
1000Hz

Higher polling rate:

Lower latency
Better gaming performance
Slightly higher CPU usage

Recommended:

Competitive gaming: 1000Hz
Daily use: 500Hz

Troubleshooting Guide

Device not detected

Check USB connection
Avoid hubs and extensions
Reinstall or restart M HUB

RGB not working

Check lighting mode settings
Ensure device firmware is updated
Disable conflicting software

Settings not saving

Ensure onboard profile is enabled
Check if device supports memory mode

Driver not opening or crashing

Reinstall M HUB
Update OS compatibility
Close conflicting background software

Firmware update failure

Change USB port
Restart device and retry
Ensure stable connection