I was charged, but I did not receive an order number. What should I do?

If payment was charged but no order was created, the payment may not have been successfully completed on our system. Please contact your bank or payment provider to verify the transaction, as pending or failed payments may take some time to be released.

If you would like us to help check, please contact support@mchose.store and provide:

• Email address used when placing the order
• Full name used for the order
• Payment screenshot
• Transaction ID, if available