Why is the M HUB Web Driver Blank?

If the M HUB web driver page appears blank, broken, or incorrectly formatted, the problem is usually caused by an outdated browser version or missing browser permissions.

Update Your Browser

For the best compatibility, use the latest version of:

• Microsoft Edge
• Google Chrome

To update Microsoft Edge:

1. Download the latest installer from the official Microsoft Edge website
2. Run MicrosoftEdgeSetup.exe
3. Restart the browser after installation

You do not need to uninstall the previous version.

Enable HID Device Permissions

The M HUB web driver requires HID permissions to communicate with keyboards.

To enable HID permissions:

1. Open Chrome or Edge settings
2. Allow HID device access
3. Reconnect the keyboard
4. Refresh the browser page

Keyboard Not Detected

If the keyboard cannot be detected:

• Use a direct USB connection
• Avoid USB hubs or adapters
• Reconnect the keyboard
• Restart the browser

Browser Compatibility Tips

For stable operation:

• Keep your browser updated
• Clear browser cache regularly
• Disable browser extensions if necessary

Additional Notes

On some models, such as:

• G87 V2
• K99 V3

the driver page may not automatically return to the homepage after changing the polling rate. This behavior is normal.

FAQ

Why is the M HUB web driver page blank?

This is usually caused by outdated browser versions. Updating Edge or Chrome should fix the issue.

Why can’t the web driver detect my keyboard?

Enable HID permissions and reconnect the keyboard using a direct USB connection.

Which browser works best with M HUB web driver?

The latest versions of Microsoft Edge and Google Chrome are recommended.